Shop name
Sales manager
Reiko Izumi
340-206 Ooaza-Yamaguchi, Tokorozawa-shi, Saitama
Phone number 0429-37-5169
E-mail address
Fees other than product money required ■Shipping charge
・Domestic: 800 yen (Okinawa, Hokkaido, and remote islands: 1,600 yen)
・Overseas: 3500 yen

Free shipping over 4900 yen except overseas and remote islands Okinawa Hokkaido
Method and timing of payment ・Credit card payment (VISA, JCB, MasterCard, American Express)

・Convenience store payment (prepayment/not available for international orders or international shipments)
・Bank transfer

Application validity period In principle, 5 days will be allowed after order confirmation. 5 days after order confirmation will be treated as cancellation.
delivery date Items without a designated delivery date will be shipped within 4 to 5 business days from the date of order.
Returns, Defective Products, and Cancellations Although every effort is made to inspect, pack, and deliver, in the unlikely event that an item is damaged or differs from the ordered item (wrong item, wrong quantity), please contact us within 10 days after delivery. We will immediately return or exchange the item(s). (In this case, we will bear the shipping costs.)

The following items will not be accepted for return or exchange.
Products that have been used once by the customer
Items that have been used by the customer for more than 10 days after delivery.
Items that have been damaged or defaced by the customer
Orders from overseas.

If you wish to return an item after checking the above, please package the item so that it is not damaged and send it to the return address below.

■Return address
Green Heim Okada C206 Sales Department, 340 Oaza-Yamaguchi, Tokorozawa-shi, Saitama 259-1145
TEL: 0429-37-5169 (Please refrain from making sales calls.)
Business hours: 10:00-18:00 (except Sundays and holidays)
Return Period For returns or exchanges, please contact us within 10 days of receiving the product.
Secondhand Articles Dealer Notation Items Tokyo Public Safety Commission No. 305581606013